Managed security services (MSS) provide a wide array of cybersecurity support and services, which include managing and monitoring intrusion detectors as well as firewalls, conducting assessments of vulnerabilities and penetration audits, coordinating patch management and upgrades and assisting with the setting up of protocols and rules to minimize the risk of a leak of data. MSS providers also offer cybersecurity expertise and help with compliance requirements for regulatory compliance like HIPAA, PCI DSS, SOX, GLBA, and ISO.
Premium MSS solutions include technology like security information and events management (SIEM), cloud access security broker, and container security. Many of the top MSSPs provide 24/7 monitoring via their security operations center, threat intelligence that amplifies the context, and proactive threats seeking.
MSS may also help their clients identify vulnerabilities and evaluate the impact on business operations such as availability and performance. This can help to avoid costly cyberattacks and improve their overall security posture.
In addition to providing security solutions, a lot of the top MSSPs provide a full array of managed IT services, including remote monitoring of networks, remote support and security policy design. They have a central dashboard that lets them see all the devices and applications of their customers. They can also provide services for managing changes and backup and recovery solutions to safeguard data in the event of an incident. They can even help with data protection and governance with tools such as encryption and data loss prevention.